Professional Support Group

Online Business Solutions

Jeff — Mon, 30 Jan 2012 05:41:53 +0000

Meet your IT and business needs cost-effectively

Small businesses face the same IT challenges as large enterprises. However, with the inherent complexities and high costs typically involved, small businesses are often unable to take full advantage of new technology to better support their business. The answer lies with Online Business Solutions from Professional Support Group.

PSG’s Online Solutions is business productivity software offering a web solution that will grow your business by increasing your business exposure over the web, plus provide a solution which allows for future growth. PSG provide complete IT services so all your requirements can be met by the one support business at a lower overall cost.

Our easy to use solutions help to increase your productivity and processes across your business. Regardless of the size of your business, our online business productivity software solutions provide the perfect business platform to help you reach your specific productivity goals and can be tailored to your specific business needs.

With the help of Professional Support Group and our online solutions, you are able to leverage your web presence by utilising the best services and solutions to save costs and ensure long term success.

Business can be complicated. Make sure your IT isn’t.

Small businesses are facing tighter budgets, fewer resources and more competition. Now, more than ever, there’s a real need to achieve greater efficiency at lower cost–while also minimizing the risks.

PSG Online will help you reach your business goals faster, achieve greater flexibility and enjoy rapid ROI.

Contact Professional Support Group now to discover how we can help you meet your IT and business needs cost-effectively.

SaaS by HansaWorld – Software as a Service

Jeff — Wed, 09 Mar 2011 05:33:58 +0000

HansaWorld wins European IT Excellence Award 2011 in the Sof

STOCKHOLM, February 12, 2011 – HansaWorld, an award-winning provider of Integrated Business Platforms and mobility solutions has been selected as the winner of the European IT Excellence Award 2011 in the Software as a Service Solution category. HansaWorld demonstrated to the independent panel of judges how their SaaS implementation at Intelligent Energy, a leading clean power systems company based in the UK, US, Japan and India, has had a dramatic effect on their customer´s business.
HansaWorld offers a complete array of SaaS components, including Cloud-based Hosting, monthly Licensing and installation-free Web Clients, and customers are free too choose which of these components to use. They also offer a range of add-on Cloud Services, which can be subscribed for monthly by any customer, regardless of server location, including credit card processing, SMS triggers from workflow, postcode addressing, exchange rate uploads, electronic tax filing, eInvoicing and integration with couriers such as Fedex.
The SaaS options are suited to most companies that want to reduce their investment in IT infrastructure and the costs associated with its support, those that have constraints on their capital, and those with many remote users where it is hard to control the hardware and operating system on which the users will work.
“we have been offering most of the components of SaaS for so long before the current industry hype that paradoxically it is hard to be seen as one of the groundbreakers” says Stephen Jay, International Sales Director for Hansaworld “We are delighted with the focus of the European IT Excellence Awards on actual delivery and benefits truly realised by customers, which proves that we are at the forefront of the SaaS movement. What other worldwide SaaS vendors can demonstrate over 20 years of development and testing in their software, a system that covers ERP, CRM and vertical market solutions, and 25 language versions covering some 45 modules? We also believe we have a clear lead in our ability to run offline at remote locations in the event of loss of internet connection, our handling of customisationsfor each customer, and the ease with which we can link the software to third-party solutions that can be either on-site or cloud-based.”
HansaWorld has been shortlisted for the European IT Excellence Awards twice before – in 2008 and 2010.Learn more about SaaS by HansaWorld >>

About European IT Excellence Awards:

The European IT Excellence Awards are the only pan-European awards which recognise the crucial role that independent Software Vendors and Solution Providers play in the delivery of real world solutions, and attracted entries from 31 countries. eEntries were submited by ISVs and resellers describing the solution provided and each had to be supported by an endorsement by the client. 62 companies from 22 countries made the finals. the winners were selected by an independent panel of consultants and editors.

HansaWorld introduces Enterprise 6.2 with many improvements and a new module

Jeff — Fri, 28 Jan 2011 05:43:01 +0000

STOCKHOLM, November 20, 2010 – HansaWorld, an award-winning provider of Integrated Business Platforms, announced today the release of its latest update for its flagship solution, Enterprise by HansaWorld.

“We’re very excited about our latest release. In difficult economic conditions, when most of our competitors are in maintenance-only mode, we have released a new version with several fundamental new technologies, and major enhancements to vertical market offerings including Point of Sales, Hotel and Restaurant, and Human Resources Management. Any one of the new technologies could cause a stir in itself,” said Stephen Jay, International Sales Director of HansaWorld. He elaborated further, “We see the speed of development of new functionality as further proof of our functional lead in business systems, and we are determined to lengthen our lead by continuing to invest heavily in new technologies and features.”

Human Resources Management is the latest module to be added to Enterprise. This module allows managers to maintain comprehensive records on each of their employees, covering everything from contact details to dietary requirements, schooling and more. Recruitment, leave management, resource allocation, skills identification and performance appraisals can also be managed using this new module. Furthermore, Enterprise provides a range of user-definable fields and unique classifications to be used in analysis and reporting.

In version 6.2 of Enterprise, the Point of Sale module received a large number of improvements and enhancements. An all new touchscreen interface now allows users to define buttons for functions such as payment methods, frequently used items, and their placement per POS device. Live Sync is a completely new method for synchronising local point of sale devices with the central server without user intervention and without the need for remote servers. Support for gift receipts, splitting items, loyalty cards, managers’ discounts, multi buys, volumetric barcodes and unique fraud prevention has also been added.

“Our Live Sync engine in our opinion improves on any competitor technology available for retail companies, offering a seamless combination of real-time and offline in the event of network failure,” added Stephen Jay.

The Hotel and Restaurant module has also been improved. You will now be able to handle group reservations, produce key cards and manage price rules and rack rate price lists with ease. In the Restaurant module, we added many of the same features as the POS module, in particular relating to loyalty cards, splitting items and multi buys. There is also now a user-definable graphical table view, from which waiting staff can open bar and restaurant tabs. Also you can now use an Apple iPad to take orders and process payments.

The iPod touch client adds support for barcode scanners and magnetic stripe hardware. You can now make mobile sales, take stock counts and process payments – all from a handheld touchscreen device.

Perhaps most excitingly of all, HansaWorld has developed a complete browser client, which enables almost all Enterprise screens to be displayed on web browsers. Mobile users can now do everything from entering time sheets and expenses to creating invoices, purchase orders, repairs and the like, and running any report.

“Our browser client enables us to offer full Software as a Service, and paves the way for full real-time functionality from all modern mobile devices – many of which, of course, we already support,” concluded Stephen Jay.

Download the brochure on Enterprise by HansaWorld 6.2 >>

About HansaWorld Australia

Jeff — Sat, 12 Jun 2010 03:19:53 +0000

HansaWorld provides integrated business solutions including financials, ERP, CRM, e-Business, retail (POS), production and hotel.

The company was first established in Sweden in 1988 by founder Karl Bohlin. The group employs around 300 people in a strong network of daughter companies and distribution partners in Europe, Latin America, Africa, Asia, Australia and the Middle East.

HansaWorld Australia opened operations in 2006 and now supports customers in Australia, New Zealand and Vietnam.

Professional Support Group (PSG) is a distribution partner implementing and supporting HansaWorld solutions in WA. Please contact our office to speak to our experienced staff about your many business system requirements.

The software can be run on all major platforms: Windows, Mac, Linux and IBM, plus PDAs and Nokia business phones. It supports multiple currencies and consolidation of data from different companies.

Worldwide, HansaWorld software has been installed at over 69,000 businesses with up to hundreds of concurrent users.

All in one

HansaWorld’s integrated approach means that information is stored in one database, thus all parts of the system are connected by default and there is no need to interface different applications to work together. As your business grows, Enterprise can be expanded by adding new modules.

The selection of features ranges from e-mail, tasks and a multi-user calendar to e-commerce solutions for example taking orders from customers via your website.

The Improve Group

Jeff — Wed, 26 May 2010 01:24:34 +0000

“The Improve Group is Australasia’s leading provider of productivity improvement programs.

Government funding is available via The Improve Group for the following activities:

· Implementation of Lean Manufacturing programs (via Enterprise Connect)

· Competitive Manufacturing training programs – Nationally recognised Certificate and Diploma programs (training subsidies via Training WA)

The widely successful Competitive Manufacturing program is a nationally recognised training program providing companies and their staff with real workplace based projects designed to improve processes. The Improve Group tailor the program to suit each business.

Competitive Manufacturing aims to assist manufacturing and engineering companies to reduce production costs and increase profits by introducing a number of measures to the workplace including waste reduction. Upon successful completion of the program each participant is awarded a Certificate (III or IV) or a Diploma of Competitive Manufacturing.

For more information please contact your local Perth based Manufacturing Excellence Team.

Ph 1800 886 269 or info@improvegroup.com.au

Visit our website www.improvegroup.com.au

Major Release – SYSPRO 6.1

Jeff — Fri, 08 Jan 2010 07:08:15 +0000

Major Release -

SYSPRO 6.1

New

» Architecture & modules

» Feature sets

» Workflow

» Customisation capabilities

SYSPRO 6.1 is the next major release of SYSPRO with new user interface developments, new modules and significant functionality changes.

Reseller release begins in December 2009. Selected customer release from January 2010.

SYSPRO 6.1 will give users the complete freedom to visualize any required data within SYSPRO in any application and without needing software development skills.

SYSPRO 6.1 Release Dates:

SYSPRO 6.1 is the next major release of SYSPRO and incorporates new user interface developments, new modules and significant functionality changes.

SYSPRO resellers – December 2009.
Controlled release to selected, early adopter customers – from January 2010
General availability - from March 2010

PSG will highlight this release in Breakfast Briefings during February 1010. Please click here for further details.

Office Business Application Bridges Gaps and Extends the Reach of Line-of-Business Application

Jeff — Tue, 15 Jul 2008 09:28:17 +0000

Microsoft Case Study

Syspro

Office Business Application Bridges Gaps and Extends the Reach of Line-of-Business Application

SYSPRO’s fully-integrated business software provides control over the planning and management of all facets of business. SYSPRO sought to extend and streamline access to its line-of-business (LOB) applications to improve productivity and increase the use and value of the data and processes managed by its applications. Thanks to the power and flexibility of the 2007 Microsoft® Office system, SYSPRO developed an Office Business Application (OBA) to expand and improve access to its LOB applications. By leveraging the powerful combination of software and services (S+S), the OBA provides secure access to SYSPRO data via services—delivered on premise or from the “cloud”—directly within Microsoft Office applications. By expanding access to external business partners and improving access for internal workers, the solution is expected to significantly increase the ROI for SYSPRO applications.

Click here to display case study

What is Lean Manufacturing?

Jeff — Thu, 20 Dec 2007 02:38:52 +0000

In the business world of today, it is appropriate to ask how LEAN and ERP interact – if at all – and specifically whether they are mutually supportive, mutually exclusive or independent concepts altogether.

In this paper Syspro respectfully present their conclusion, namely that some LEAN initiatives can be hugely strengthened with a synergistic ERP implementation and vice versa, whereas in other cases the two efforts should really be viewed as separate initiatives and managed independently from each other.

To view this White Paper, click The When, Why and How of ERP Support for LEAN

What is ERP?

Jeff — Fri, 14 Dec 2007 04:58:18 +0000

Enterprise Resource Planning (ERP)

Broadly speaking, the objective of enterprise resource planning (ERP) is to integrate all departments and functions in an organisation onto a single computer system that can serve all those different sections’ particular needs. In considering where ERP may lead the modern organisation, it is helpful to reflect on the origins of all business information systems.

Historical Development

The role of business information systems, as well as the hardware that enable them, has changed enormously over the past five decades. In the 1950s and 1960s “Electronic Data Processing Systems” were used to record and store bookkeeping data such as journal entries and ledger accounts. Affordable to only the largest companies and government agencies, these systems were limited to an operations role. In the 1960s “Management InformationSystems” generated limited reports including balance sheets, sales reports and income statements. The “Decision Support Systems” that were introduced in the 1970s allowed the user to configure programs to suit their specific needs. Still operating on a mainframe system, most companies required the employment of a system developer on site as part of the leasing agreement. By the 1980s, the introduction of decentralised computing via the desktop PC saw each user with their own computer, their own suite of programs and their own standalone Disk Operating Systems (DOS). 1985 saw the release of MS Windows 1.0. (It was, as a matter of interest, less than 15 years ago, on April 6, 1992, that Windows 3.1 was released.) 1992 also saw the introduction of “Strategic Information Systems”. Following the commercialisation of the internet and the growth of intranets, the role of business information systems had now expanded to include strategic support.

Business Information Systems

Business information systems have the four roles of functional support, decision support, strategic support and a performance-monitoring role. Information systems most basic function is that of business process and operations support. This involves the collection, recording, storing and basic processing of data. At a higher level, information systems are required to support decision making processes through the analysis of statistical data. Information systems also have the requirement of supporting a company’s competitive positioning. “Business Workflow Analysis” tools allow better integration and control of an organisation’s functional elements and the real time analysis of the cost of dysfunctions. Lastly business or management information systems are used to establish relevant and measurable objectives and then to monitor results and performances.

Enterprise Resource Planning

Enterprise Resource Planning systems (ERP) are information systems that integrate and automate many of the business practices associated with the operations and management of an organisation. ERP software will typically aid in the control of business activities such as sales, delivery, billing, production, distribution, accounting, inventory, projects, strategic management and Human Resources management. Rather than use the expensive approach of having programs written specifically to control their business processes, organisations are seeking common, reusable software to provide a cost-effective alternative. ERP software systems are some of the largest bodies of software ever written. This software is typically marketed in component form, with prospective clients able to purchase the element they currently need with the knowledge that future expansion or change will allow them to expand their system by purchasing extra components that will amalgamate with the existing structure. A key principle to implementing ERP software is the concept of “configuring” software to suit a particular task, rather than “customising” (rewriting) parts of it. A customised package will lose the key functions of future expansion and upgradeability. Additionally the introduction of an ERP requires the nature of the business to be well understood so that the foundation setup in the beginning provides for future addition and expansion.

Business changes brought on by ERP solutions

When a business or organisation adopts an ERP solution, there are many side effects on the way the business operates and manages itself. Many business practises need to change to fit the way the ERP works. One of the key advantages of an ERP is the reuse and sharing of common information across the organisation. However, this introduces new requirements on business practices and people to ensure the captured data is fit for the wider usage across the business, not just locally. Some of the better known ERP software vending companies includes SYSPRO, SAP, Oracle, Peoplesoft and JD Edwards.

Perth Mining & Engineering Expo 2007 (PERMEC)

Jeff — Thu, 08 Nov 2007 23:34:52 +0000

PSG with Syspro will be an exhibitor at the Perth Mining & Engineering Expo 2007 (PERMEC) at the:

Showgrounds Exhibition Centre
Claremont November 7 – 9
Open 10AM – 5PM daily

Syspro will be located at stand 26 and this is an ideal opportunity to find out about Syspro ERP software.

Entry to and parking at the venue is free.